Privacy Policy

We collect several categories of personal information in order to provide and improve the 77t7 gaming service. The categories below outline what we collect and why it is necessary:

• Registration data: your full name, date of birth, mobile phone number, and preferred username and password, collected at account creation.
• Identity verification documents: government-issued national ID, passport, or other documents submitted during KYC verification at 77t7's request.
• Financial data: transaction history, deposit and withdrawal records, payment method details (such as the registered mobile wallet number for bKash, Nagad, or Rocket), and account balance information.
• Technical data: IP address, device type, browser type and version, operating system, screen resolution, session duration, and referring URL, collected automatically when you visit the Platform.
• Gameplay data: wager history, game preferences, session frequency, win/loss records, and responsible gaming tool settings (such as deposit limits or self-exclusion status).
• Communications data: records of messages, support tickets, and other correspondence you send to 77t7's customer support team, including the content of those communications.

We do not intentionally collect personal data from individuals under the age of 21. If we become aware that data has been collected from an underage user, we will delete that data promptly and close the associated account.

77t7 processes your personal data on the following legal grounds, depending on the nature and purpose of the processing activity:

• Contractual necessity: processing your registration data, transaction records, and account information is necessary to fulfil the contract between you and 77t7 (i.e., providing you with gaming services).
• Legal obligation: processing identity documents, transaction records, and certain gameplay data is required to comply with anti-money laundering obligations and applicable laws.
• Legitimate interests: processing technical data and gameplay analytics to improve platform security, prevent fraud, and enhance the overall user experience, where those interests are not overridden by your rights.
• Consent: where we send you optional marketing communications or use non-essential cookies, we do so only on the basis of your prior, freely given consent, which you may withdraw at any time.

All financial transactions on the 77t7 Platform are processed via encrypted connections. When you make a deposit or withdrawal through bKash, Nagad, Rocket, or Upay, 77t7 receives only confirmation of the transaction's success or failure and the associated reference number — we do not receive or store your full mobile banking PIN, password, or one-time passcode. Card-based payment data (where applicable) is handled exclusively by PCI-DSS compliant processors and is never stored on 77t7's own servers.

Transaction records — including deposit amounts, withdrawal amounts, dates, and associated account identifiers — are retained by 77t7 as required for financial record-keeping, fraud prevention, and compliance with applicable obligations. These records are held securely and are not accessible to any party other than authorised 77t7 staff and relevant regulatory authorities where legally required.

77t7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

Account data is retained for the duration of your account's active life and for a period of up to 5 years following account closure, to meet legal and regulatory record-keeping requirements. Transaction and financial records are retained for a minimum of 5 years from the date of the transaction. Support correspondence is retained for 2 years from the date of the last message in the exchange. Technical and analytics data is typically retained in anonymised, aggregated form for up to 24 months.

As a user of the 77t7 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact 77t7 support at [email protected]:

• Right of access: you may request a copy of the personal data that 77t7 holds about you, along with information about how it is being used.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, for example where the data is no longer necessary for the purpose for which it was collected and no legal retention obligation applies.
• Right to restrict processing: you may request that we restrict the processing of your data in certain circumstances, such as while you contest its accuracy or while an objection is pending.
• Right to object: where processing is based on legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent (for example, optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

77t7 will respond to all privacy rights requests within a reasonable timeframe. We may need to verify your identity before processing your request. Requests can be submitted by email to [email protected] with the subject line "Privacy Rights Request".

77t7 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. Where reasonably practicable, we will notify registered users of significant changes via their registered contact details or by displaying a prominent notice on the Platform.

Your continued use of the 77t7 Platform after any revised Privacy Policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

How We Protect You